Privacy Policy
This Privacy Policy describes how Aakriti Homes collects, uses, and discloses information when you visit or use our online platform. By accessing or using this service, you agree to the collection, use, and disclosure of your information as described in this policy.
Information We Collect
We collect information from you in various ways when you interact with our site.
Information You Provide Directly:
This includes information you provide when you: - Place an order for kitchen appliances, furniture, home decor items, or other goods. - Request information about interior design consulting, kitchen renovation services, or custom cabinetry design. - Contact us through online forms or other communication channels on our site. - Create an account on our online platform. - Subscribe to newsletters or marketing communications. - Participate in surveys, contests, or promotions. - Provide feedback or reviews.
This information may include your name, mailing address, email address, phone number, payment information, and details about your interests and requirements related to our services and products.
Information Collected Automatically:
When you visit or use our site, we may automatically collect certain information about your device and usage. This information may include: - Your IP address. - Browser type and version. - Operating system. - Referring URLs. - Pages you view on our site. - The time and date of your visit. - The duration of your visit. - Clickstream data. - Device identifiers.
We collect this information using cookies, web beacons, and similar tracking technologies. You can manage your cookie preferences through your browser settings.
Legal Basis for Processing (for users in the European Economic Area and the UK)
We process personal data based on the following legal grounds: - Performance of a contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract (e.g., processing your order, providing requested services). - Legitimate interests: When processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. This includes improving our services, marketing, and fraud prevention. - Consent: When you have given explicit consent for specific processing activities (e.g., subscribing to marketing emails). You have the right to withdraw consent at any time. - Legal obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
How We Use Your Information
We use the information we collect for various purposes, including: - To provide and maintain our services, process transactions, and fulfill orders for products and services like kitchen appliances, furniture, home decor, interior design, renovation, and custom cabinetry. - To communicate with you, respond to your inquiries, and provide customer support. - To send you promotional and marketing communications about our products, services, and offers, where you have consented or where allowed by law. - To personalize your experience on our site and tailor the content and offers presented to you. - To improve our products, services, and the functionality of our online platform. - To understand how you use our site and analyze trends. - To detect, prevent, and address technical issues and security risks. - To comply with legal obligations and enforce our terms and conditions.
Information Sharing and Disclosure
We may share your information with third parties in the following circumstances: - Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing assistance, data analysis, and technical support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed. - Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. - Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). - Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
We do not sell your personal information.
Data Security
We implement reasonable technical and organizational measures to protect the information we collect and maintain. However, please note that no method of transmission over the internet or electronic storage is completely secure.
Your Data Protection Rights (particularly for users in the European Economic Area and the UK)
Subject to applicable law, you have certain rights regarding your personal data, including: - The right to access: You have the right to request a copy of the personal data we hold about you. - The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete. - The right to erasure: You have the right to request that we erase your personal data, under certain conditions. - The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions. - The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions. - The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. - The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the details provided below. We may ask for verification of your identity before responding to your request.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of information and the purpose of processing.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Third-Party Websites
Our site may contain links to websites operated by third parties. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third-party sites before providing any information to them.
Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us by mail at:
Aakriti Homes
72 27th Main Road
Ground Floor
Bangalore, Karnataka
560102
India